FAQ's

Frequently asked questions

When will my order arrive?


All framed orders will take between 7-10 working days whilst just prints will take 3-5 working days depending on royal mail. International orders may take a little longer (up to 14 days)




What size is the artwork?


All prints are set as standard A4 (210 x297mm) including the product descriptor branding band.




What type of paper do you use?


All artwork is printed on premium 140gsm gesso stock paper especially crafted for digital print reproduction.




How does the digital downloads work?


Once you have paid for your digital download at the checkout you will receive a download link. A link will also be sent to you via email. The download link lasts for 30 days from the purchase date. Files are supplied in a zip format. Any problems we are here to help so please just pop us a message.




What is your shipping policy?


Please look at our shipping and returns page for details as we provide a varied service worldwide including free shipping discounts.




What is your return and exchange policy?


We offer a 30 day refund and returns policy. Please check out the shipping and returns page for more details.




Can I print my from my downloaded files more than once?


When you purchase a digital download you are bound by rules that you are not going to distribute this product. By all means print it out for a present but don't distribute it (especially for financial gain otherwise you will be in breach of our terms and conditions)