TERMS & CONDITIONS
Design and Image Licensing
All artwork, images and design are owned by Cat Morton Design and are only to be used for personal use only upon payment for that particular product. This means that selling the item for financial gain by the customer is not allowed, such as reproduction and replication of the products, materials and source imagery on this website. If it is found that any product or image is used for unauthorised use or for financial gain, i.e downloading an artwork file and reproducing artwork, this will be met with legal action. Any attempts to alter the original artwork (Plagiarism) will also be met with legal action as this will infringe on the copyright for these designs.
Digital Artwork Links
These links are active to the user for 30 days upon payment being made. After 30 days the link will be deactivated and another purchase would be required to access files. Files are provided as PDF and jpg. We are not responsible for any outcome of how these files are used to produce your artwork.
We endevour to be as accurate as possible in the description and imagery used on our website but these are only a guide and do not fully represent the final product.
Product Pricing and Sale Items
Cat Morton design reserves the rights to adjust pricing on the website as it seems fit. In regards to sale items refunds are offered on the sale price either as a refund of the purchased price or as store credit. It is at the companies discretion as to how this applied. Sale items and discount codes can be withdrawn at any time and without warning by Cat Morton Design. Please contact us via the online form if you require more information on this policy.
All U.K postage is fulfilled by Royal Mail and is a second class service for all prints and a second class signed for service for framed prints.Postage is covered by the standard policies for these services on the Royal Mail website.
These services are fulfilled by Royal Mail (Parcelforce) and associated companies. Prints are sent as a standard service with no tracking and framed items are sent with a standard tracked service. For terms and conditions for postage to your location please see www.royalmail.com for more details.
We remain the right to change any postage service at any time without any warning.
Returns and Refund Policy
For Physical products it is our policy that you have 30 days to return these goods with postage costs being at a cost to the consumer. After receipt of the goods we will process a refund for the original purchase price invoiced for the good(s) in question. This policy is the same for damaged goods, though it is at the discretion of the company if return postage back to the company is covered by the company. It is at the discretion of Cat Morton Design that refunds can be obtained after the 30 day period if a valid explanation is given or if there has been suitable communication by the consumer. Digital products are excluded from our returns policy and are non refundable.
Privacy, Data protection and GDPR
This website is operated by Cat Morton Design via the six hosting platform. (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting catmortondesign.com (our website) you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you.
We may collect, store and use the following kinds of personal information about individuals who visit
and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form and account data such as addresses and payment information. The information you give us may include your name, address, e-mail address and phone number. We use Assend software that is managed by www.wix.com in storing and processing payment data as well as data from PayPal in regards to payments. Please see these website terms and conditions for how data is stored and used by there third party services.
Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following: technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform; information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
How we may use the information we collect. We use the information in the following ways:
Information you supply to us. We will use this information: to provide you with information and/or services that you request from us; We collect this information via social media platforms, targeted email campaigns (where email is supplied by the customer), when setting up an account and by targeting after a sale is complete. If you wish to be removed from our marketing communications please contact us. Information we automatically collect about you. We will use this information: to administer our site including troubleshooting and statistical purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; security and debugging as part of our efforts to keep our site safe and secure. This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information.
Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server by Cat Morton Design, wix.com and Assend to facilitate the running and management of this website. Cat Morton Design meets high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Cat Morton design process, is kept secure and only processed in the manner we instruct them to. Cat Morton Design cannot access, provide, rectify or delete any data that they store on our behalf
without permission. We do not rent, sell or share personal information about you with other people or non-affiliated companies. Our database is stored on the Wix platform and is covered in policies outlined on the hosting companies website. We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to [insert school/Trust Data Controller contact details]. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).